At RMS Retailers, we foster a positive and inclusive workplace culture through our CREW framework: Class, Recognition, Empowerment, and Wellbeing. These principles guide how we support your store crew and develop strong, service-focused environments.
We set the standard with Class, encouraging Crew Members to represent their venue with pride, professionalism, and elegance in both behavior and appearance. We promote Recognition by celebrating strong performance, milestones, and team successes because great work should never go unnoticed. Through Empowerment, we equip your crew with the tools, training, and confidence they need to take ownership of their roles, knowing their growth contributes directly to the store’s success. And we champion Wellbeing by prioritizing scheduling practices, morale, and workplace balance; understanding that when the crew thrives, performance follows.
With our Culture & Inclusion services, we manage the Crew Coordination and Uniform Solutions that shape the heart of the retail environment.
Through Crew Coordination, we partner with Store Management to support Crew Member performance, training, and development using dedicated training manuals. In Uniform Solutions, we procure consistent, high-quality apparel and accessories that enrich venue Crew Members to feel confident and prepared.
By celebrating strong performance and fostering a culture, RMS builds a retail crew that is engaged, polished, and motivated to deliver excellence.