RMS Retailers
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OUR TRAINING
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RMS Retailers | OUR TRAINING |
We believe that every guest deserves an exceptional and personalized experience. That's why we've developed a top-notch onboarding and training program. We utilize your venue mission training, in conjunction with our guest service and sales training, to ensure your crew members are fully trained in their duties.
Our crew members understand our guests' preferences and how to create unforgettable shopping experiences that reflect the unique character of our venues. Our crew members are the ultimate attraction ambassadors, embodying your venues brand values and providing the perfect finishing touch to any visit. We're confident that your guests will always leave their shopping experience with a smile on their face.
“Our crew members are the ultimate attraction ambassadors; embodying your venues brand values and providing the perfect finishing touch to any visit.”
Our stores are fueled by the passion, energy, and expertise of our partners. We make it our mission to handpick the best of the best in store management and provide them with the tools they need to succeed. Ongoing training, mentorship, and recognition is just the beginning. We also encourage out-of-the-box thinking and peer-to-peer learning, because we know that's where the magic happens.
We offer in-house training videos, as well as trainings offered by our learning management system partner. We utilize these trainings to help support all needs of the crew members, from personal development to opportunity coaching.